until.

Safety & reporting

A private space still needs an exit.

Report abuse, impersonation, non-consensual intimate content, or access you did not approve. We will treat the report as sensitive.

Immediate danger. until. is not an emergency service. If you or another person may be in immediate danger, contact local emergency services or a trusted local support organization first.

Report a safety concern

Email us from an address where we can safely reply. Include the category of concern, the name used on your account, and the minimum detail needed to identify the account or content. Do not forward intimate media in the first message.

Email a private safety report

What you can report

What we do

We verify the report, limit internal access, preserve only evidence reasonably needed for safety or legal obligations, and take proportionate action. That may include restricting access, removing eligible content, preserving an audit record, or responding to lawful requests. We will not promise an outcome before reviewing both the report and the service’s shared-history rules.

Protect your device and account

Keep invite codes private, review notification previews and home-screen widgets, use device authentication, and contact us if a partner or former partner has access you no longer approve. Account export and deletion controls are available in Settings.

End live access

Use Block & end relationship in Settings to stop live shared activity immediately. The other person does not need to approve it. Both accounts retain a read-only archive, and the blocked accounts cannot pair with one another again. This control does not send your private report or reason to the former partner.

Privacy

Safety reports can contain highly sensitive information. Read the Privacy Policy for processing and rights information. Do not use ordinary support email for an emergency.